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Events Calendar

Events Calendar

7/18/2026 - 7/18/2027
MON
July
20
7:00 AM - 9:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
July
20
8:00 AM - 9:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

MON
July
20
8:00 AM - 9:00 AM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

MON
July
20
9:00 AM - 11:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
July
20
11:00 AM - 2:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

MON
July
20
2:00 PM - 4:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

MON
July
20
2:00 PM - 2:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

TUE
July
21
8:00 AM - 10:59 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

TUE
July
21
11:00 AM - 1:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
July
21
2:00 PM - 4:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

WED
July
22 23
8:00 AM - 5:00 PM

In the Insurance Company Operations course, you will learn strategic decision-making strategies for the purpose of satisfying regulatory requirements, meeting compliance standards, product development, underwriting, distributing and marketing, ...

Register
WED
July
22
8:00 AM - 9:59 AM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

WED
July
22
11:00 AM - 2:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

WED
July
22
11:00 AM - 12:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

WED
July
22
11:00 AM - 12:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
July
22
1:00 PM - 3:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

WED
July
22
2:00 PM - 3:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

THU
July
23
8:00 AM - 10:05 AM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

THU
July
23
11:00 AM - 1:59 PM

*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...

THU
July
23
11:00 AM - 11:57 AM

This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...

THU
July
23
12:00 PM - 12:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

THU
July
23
3:00 PM - 3:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

FRI
July
24
9:00 AM - 9:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

FRI
July
24
11:00 AM - 2:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

MON
July
27
7:00 AM - 9:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

MON
July
27
8:00 AM - 10:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

MON
July
27
11:00 AM - 1:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
July
27
11:00 AM - 1:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
July
27
11:00 AM - 12:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

MON
July
27
1:00 PM - 2:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

MON
July
27
2:00 PM - 3:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
July
27
2:00 PM - 4:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

MON
July
27
2:00 PM - 3:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

MON
July
27
3:00 PM - 4:14 PM

How would you feel if you had the plan to align staff compensation with results rather than the amount of time worked or align compensation with how your agency does business? Performance-based Compensation is a must-have for EVERY non-owner position ...

MON
July
27
3:00 PM - 4:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

MON
July
27
4:00 PM - 6:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

TUE
July
28
10:00 AM - 11:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

TUE
July
28
11:00 AM - 12:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

TUE
July
28
12:00 PM - 12:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
July
28
12:00 PM - 2:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

TUE
July
28
12:00 PM - 1:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

TUE
July
28
2:00 PM - 3:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

TUE
July
28
2:00 PM - 3:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

TUE
July
28
2:00 PM - 4:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

TUE
July
28
2:00 PM - 4:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

WED
July
29
9:00 AM - 11:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
July
29
11:00 AM - 12:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

WED
July
29
1:00 PM - 1:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

THU
July
30
10:00 AM - 12:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

THU
July
30
1:00 PM - 4:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
July
30
2:00 PM - 4:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

FRI
July
31
9:00 AM - 10:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
July
31
11:00 AM - 2:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

FRI
July
31
11:00 AM - 11:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

FRI
July
31
11:00 AM - 1:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
July
31
1:00 PM - 3:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

FRI
July
31
3:00 PM - 6:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

MON
August
3
7:00 AM - 9:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

MON
August
3
9:00 AM - 12:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

MON
August
3
1:00 PM - 4:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

MON
August
3
2:00 PM - 2:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

MON
August
3
2:00 PM - 4:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
August
4
7:00 AM - 10:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

TUE
August
4
8:00 AM - 10:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

TUE
August
4
9:00 AM - 10:00 AM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

TUE
August
4
10:00 AM - 12:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
August
4
11:00 AM - 12:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

TUE
August
4
12:00 PM - 2:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

TUE
August
4 6
1:00 PM - 2:00 PM

This webinar series is offered exclusively through the Big I Tennessee and is FREE for our members! This series is three parts over three days each lasting one hour. Webinar links will be sent to all registrants the Monday before the webinar series. ...

Register
WED
August
5
11:00 AM - 1:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
August
5
1:00 PM - 2:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
August
5
2:00 PM - 3:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

THU
August
6
8:00 AM - 9:39 AM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

THU
August
6
8:00 AM - 9:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

THU
August
6
8:00 AM - 10:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

THU
August
6
8:00 AM - 10:05 AM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

THU
August
6
12:00 PM - 1:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
August
6
2:00 PM - 3:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

THU
August
6
2:00 PM - 4:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

THU
August
6
2:00 PM - 3:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
August
7
8:00 AM - 9:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

FRI
August
7
8:00 AM - 10:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

FRI
August
7
9:00 AM - 11:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

FRI
August
7
9:00 AM - 10:14 AM

How would you feel if you had the plan to align staff compensation with results rather than the amount of time worked or align compensation with how your agency does business? Performance-based Compensation is a must-have for EVERY non-owner position ...

FRI
August
7
11:00 AM - 1:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
August
7
1:00 PM - 2:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
August
7
2:00 PM - 4:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

FRI
August
7
2:00 PM - 4:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
August
10
8:00 AM - 10:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

MON
August
10
9:00 AM - 11:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
August
10
10:00 AM - 10:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
August
10
11:00 AM - 12:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

MON
August
10
11:00 AM - 1:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

MON
August
10
11:00 AM - 1:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
August
10
12:00 PM - 2:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

MON
August
10
2:00 PM - 4:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
August
11
7:00 AM - 9:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

TUE
August
11
8:00 AM - 9:57 AM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

TUE
August
11
11:00 AM - 12:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

TUE
August
11
1:00 PM - 2:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

TUE
August
11
2:00 PM - 5:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

TUE
August
11
2:00 PM - 3:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

WED
August
12
9:00 AM - 9:56 AM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

WED
August
12
9:00 AM - 10:00 AM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

WED
August
12
10:00 AM - 12:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

WED
August
12
10:00 AM - 11:00 AM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

WED
August
12
11:00 AM - 12:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

WED
August
12
12:00 PM - 2:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

WED
August
12
1:00 PM - 1:57 PM

This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...

WED
August
12
2:00 PM - 4:59 PM

*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...

WED
August
12
3:00 PM - 3:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

THU
August
13
8:00 AM - 4:00 PM

The course covers key risk and insurance topics, including Business Activities of Personal Lines Clients, Recreational Lines, Personal Umbrella/Excess Liability, Personal Lines Catastrophe Coverage Solutions and Risk Mitigation Methods, and Personal ...

THU
August
13
1:30 PM - 4:00 PM

Young Agents Volunteer Day & Happy Hour

FRI
August
14
8:00 AM - 10:56 AM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

FRI
August
14
8:00 AM - 8:56 AM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

FRI
August
14
9:00 AM - 9:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
August
14
11:00 AM - 12:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

FRI
August
14
2:00 PM - 5:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

MON
August
17
11:00 AM - 11:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

MON
August
17
1:00 PM - 4:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

TUE
August
18
8:00 AM - 8:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
August
18
8:00 AM - 10:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
August
18
9:00 AM - 11:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

TUE
August
18
12:00 PM - 3:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

TUE
August
18
3:00 PM - 6:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

WED
August
19
9:00 AM - 12:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

WED
August
19
10:00 AM - 12:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
August
19
2:00 PM - 4:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

THU
August
20
8:00 AM - 9:46 AM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

THU
August
20
1:00 PM - 3:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

THU
August
20
1:00 PM - 3:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
August
21
8:00 AM - 9:56 AM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

FRI
August
21
8:00 AM - 9:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
August
21
8:00 AM - 10:56 AM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

FRI
August
21
10:00 AM - 11:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

FRI
August
21
10:00 AM - 10:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
August
21
11:00 AM - 12:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

FRI
August
21
11:00 AM - 1:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
August
21
11:00 AM - 1:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

FRI
August
21
12:00 PM - 1:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

FRI
August
21
1:00 PM - 2:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

FRI
August
21
2:00 PM - 3:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

MON
August
24
8:00 AM - 10:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
August
24
8:00 AM - 10:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
August
24
11:00 AM - 12:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
August
24
11:00 AM - 1:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

MON
August
24
11:00 AM - 1:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

MON
August
24
11:00 AM - 12:14 PM

How would you feel if you had the plan to align staff compensation with results rather than the amount of time worked or align compensation with how your agency does business? Performance-based Compensation is a must-have for EVERY non-owner position ...

MON
August
24
2:00 PM - 4:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

MON
August
24
3:00 PM - 4:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

TUE
August
25
8:00 AM - 10:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
August
25
11:00 AM - 1:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
August
25
11:00 AM - 1:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

TUE
August
25
12:00 PM - 12:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
August
25
1:00 PM - 3:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
August
25
2:00 PM - 3:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

TUE
August
25
2:00 PM - 4:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

TUE
August
25
2:00 PM - 4:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

WED
August
26
7:00 AM - 8:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
August
26 27
8:00 AM - 5:00 PM

In the Insurance Company Operations course, you will learn strategic decision-making strategies for the purpose of satisfying regulatory requirements, meeting compliance standards, product development, underwriting, distributing and marketing, ...

Register
WED
August
26
8:00 AM - 11:05 AM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

WED
August
26
8:00 AM - 9:56 AM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

WED
August
26
9:00 AM - 11:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

WED
August
26
11:00 AM - 12:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

WED
August
26
1:00 PM - 1:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

WED
August
26
2:00 PM - 3:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

THU
August
27
8:00 AM - 10:59 AM

*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...

THU
August
27
9:00 AM - 9:58 AM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

THU
August
27
12:00 PM - 2:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

THU
August
27
12:00 PM - 12:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

THU
August
27
3:00 PM - 3:57 PM

This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...

FRI
August
28
9:00 AM - 10:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
August
28
1:00 PM - 1:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

FRI
August
28
3:00 PM - 6:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

MON
August
31
8:00 AM - 11:02 AM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

MON
August
31
10:00 AM - 12:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

MON
August
31
11:00 AM - 11:56 AM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

MON
August
31
1:00 PM - 2:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

MON
August
31
2:00 PM - 3:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

MON
August
31
2:00 PM - 3:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

MON
August
31
3:00 PM - 4:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

MON
August
31
4:00 PM - 6:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

TUE
September
1
8:00 AM - 10:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
September
1
9:00 AM - 10:08 AM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

TUE
September
1
9:00 AM - 10:00 AM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

TUE
September
1
10:00 AM - 12:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
September
1
11:00 AM - 1:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
September
1
11:00 AM - 1:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
September
1
11:00 AM - 12:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

TUE
September
1
1:00 PM - 3:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

TUE
September
1
1:00 PM - 2:14 PM

How would you feel if you had the plan to align staff compensation with results rather than the amount of time worked or align compensation with how your agency does business? Performance-based Compensation is a must-have for EVERY non-owner position ...

TUE
September
1
2:00 PM - 3:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
September
1
2:00 PM - 4:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
September
2
8:00 AM - 9:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

WED
September
2
10:00 AM - 11:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
September
2
10:00 AM - 12:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

WED
September
2
11:00 AM - 12:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

WED
September
2
12:00 PM - 1:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
September
2
1:00 PM - 2:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
September
2
2:00 PM - 3:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

WED
September
2
2:00 PM - 4:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

WED
September
2
2:00 PM - 4:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

THU
September
3
7:00 AM - 9:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

THU
September
3
11:00 AM - 12:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

FRI
September
4
8:00 AM - 10:56 AM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

FRI
September
4
11:00 AM - 2:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

FRI
September
4
12:00 PM - 2:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

TUE
September
8
9:00 AM - 12:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

TUE
September
8
11:00 AM - 1:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

TUE
September
8
11:00 AM - 11:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
September
8
11:00 AM - 1:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
September
8
3:00 PM - 6:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

WED
September
9
9:00 AM - 12:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

WED
September
9
9:00 AM - 10:00 AM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

WED
September
9
10:00 AM - 11:00 AM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

WED
September
9
11:00 AM - 12:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

WED
September
9
12:00 PM - 2:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

WED
September
9
3:00 PM - 3:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
September
10
8:00 AM - 4:00 PM

The course covers key risk and insurance topics, including Business Activities of Personal Lines Clients, Recreational Lines, Personal Umbrella/Excess Liability, Personal Lines Catastrophe Coverage Solutions and Risk Mitigation Methods, and Personal ...

Register
THU
September
10
9:00 AM - 9:57 AM

This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...

THU
September
10
11:00 AM - 1:59 PM

*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...

THU
September
10
12:00 PM - 12:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

THU
September
10
2:00 PM - 4:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

THU
September
10
3:00 PM - 3:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

FRI
September
11
8:00 AM - 9:59 AM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

FRI
September
11
9:00 AM - 10:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

FRI
September
11
9:00 AM - 9:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
September
11
11:00 AM - 2:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

FRI
September
11
11:00 AM - 1:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

FRI
September
11
11:00 AM - 12:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

FRI
September
11
2:00 PM - 3:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

MON
September
14
7:00 AM - 9:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
September
14
8:00 AM - 9:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

MON
September
14
8:00 AM - 10:59 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

MON
September
14
8:00 AM - 10:58 AM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

MON
September
14
10:00 AM - 10:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
September
14
11:00 AM - 1:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
September
14
1:00 PM - 3:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
September
14
2:00 PM - 4:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

TUE
September
15
8:00 AM - 9:00 AM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

TUE
September
15
11:00 AM - 2:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

TUE
September
15
12:00 PM - 2:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

TUE
September
15
2:00 PM - 2:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

WED
September
16
7:00 AM - 9:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

WED
September
16
8:00 AM - 9:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

WED
September
16
8:00 AM - 10:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
September
16
11:00 AM - 1:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

WED
September
16
11:00 AM - 12:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

WED
September
16
2:00 PM - 4:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
September
16
2:00 PM - 4:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

WED
September
16
3:00 PM - 4:14 PM

How would you feel if you had the plan to align staff compensation with results rather than the amount of time worked or align compensation with how your agency does business? Performance-based Compensation is a must-have for EVERY non-owner position ...

THU
September
17
8:00 AM - 9:39 AM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

THU
September
17
8:00 AM - 10:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

THU
September
17
8:00 AM - 10:05 AM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

THU
September
17
10:00 AM - 11:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
September
17
12:00 PM - 1:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
September
17
12:00 PM - 2:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

THU
September
17
2:00 PM - 3:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

THU
September
17
2:00 PM - 3:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

THU
September
17
2:00 PM - 4:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
September
18
9:00 AM - 11:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

FRI
September
18
10:00 AM - 10:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
September
18
12:00 PM - 1:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

FRI
September
18
1:00 PM - 2:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

FRI
September
18
2:00 PM - 3:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

MON
September
21
1:00 PM - 4:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

TUE
September
22
10:00 AM - 12:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

TUE
September
22
2:00 PM - 4:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
September
23
9:00 AM - 12:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

WED
September
23
11:00 AM - 2:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

WED
September
23
1:00 PM - 3:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

WED
September
23
2:00 PM - 2:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
September
23
2:00 PM - 4:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
September
24
9:00 AM - 9:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
September
24
11:00 AM - 2:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

FRI
September
25
8:00 AM - 10:05 AM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

FRI
September
25
9:00 AM - 10:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
September
25
9:00 AM - 9:56 AM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

FRI
September
25
11:00 AM - 11:57 AM

This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...

FRI
September
25
2:00 PM - 4:59 PM

*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...

FRI
September
25
3:00 PM - 3:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

MON
September
28
8:00 AM - 9:57 AM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

MON
September
28
11:00 AM - 12:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

MON
September
28
11:00 AM - 12:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

MON
September
28
1:00 PM - 3:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

MON
September
28
1:00 PM - 2:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

MON
September
28
2:00 PM - 5:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

MON
September
28
2:00 PM - 3:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

MON
September
28
2:00 PM - 3:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

MON
September
28
3:00 PM - 4:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

MON
September
28
4:00 PM - 6:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

TUE
September
29
8:00 AM - 10:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

TUE
September
29
11:00 AM - 1:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

TUE
September
29
12:00 PM - 12:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
September
29
2:00 PM - 4:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
September
29
2:00 PM - 4:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

WED
September
30
7:00 AM - 9:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
September
30
8:00 AM - 8:56 AM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

WED
September
30
9:00 AM - 11:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
September
30
10:00 AM - 12:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

WED
September
30
11:00 AM - 12:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
September
30
11:00 AM - 12:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

WED
September
30
1:00 PM - 1:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

WED
September
30
2:00 PM - 5:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

THU
October
1
8:00 AM - 10:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

THU
October
1
9:00 AM - 11:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

THU
October
1
11:00 AM - 1:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

THU
October
1
11:00 AM - 1:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

THU
October
1
12:00 PM - 2:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

THU
October
1
2:00 PM - 3:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

THU
October
1
2:00 PM - 4:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

FRI
October
2
7:00 AM - 9:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

FRI
October
2
8:00 AM - 11:05 AM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

FRI
October
2
8:00 AM - 9:56 AM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

FRI
October
2
11:00 AM - 12:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

FRI
October
2
1:00 PM - 2:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

FRI
October
2
2:00 PM - 3:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

MON
October
5
8:00 AM - 10:59 AM

*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...

MON
October
5
9:00 AM - 9:58 AM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

MON
October
5
10:00 AM - 12:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

MON
October
5
12:00 PM - 12:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

MON
October
5
1:00 PM - 1:57 PM

This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...

TUE
October
6
9:00 AM - 10:00 AM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

TUE
October
6
10:00 AM - 12:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
October
6
11:00 AM - 11:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

TUE
October
6
11:00 AM - 12:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

TUE
October
6
1:00 PM - 4:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

WED
October
7
7:00 AM - 9:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

WED
October
7
8:00 AM - 8:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
October
7
8:00 AM - 10:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

WED
October
7
12:00 PM - 3:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

WED
October
7
1:00 PM - 4:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

WED
October
7
1:00 PM - 2:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

THU
October
8
7:00 AM - 10:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
October
8
8:00 AM - 10:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

THU
October
8
12:00 PM - 2:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

FRI
October
9
8:00 AM - 9:46 AM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

FRI
October
9
9:00 AM - 9:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
October
9
11:00 AM - 1:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

MON
October
12
8:00 AM - 9:56 AM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

MON
October
12
8:00 AM - 9:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

MON
October
12
10:00 AM - 10:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
October
12
11:00 AM - 12:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

MON
October
12
11:00 AM - 1:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

MON
October
12
11:00 AM - 1:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
October
12
12:00 PM - 1:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

MON
October
12
2:00 PM - 3:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

TUE
October
13
8:00 AM - 10:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
October
13
8:00 AM - 10:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
October
13
9:00 AM - 11:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

TUE
October
13
9:00 AM - 10:14 AM

How would you feel if you had the plan to align staff compensation with results rather than the amount of time worked or align compensation with how your agency does business? Performance-based Compensation is a must-have for EVERY non-owner position ...

TUE
October
13
11:00 AM - 12:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
October
13
11:00 AM - 1:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

TUE
October
13
1:00 PM - 2:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

TUE
October
13
2:00 PM - 4:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

WED
October
14
8:00 AM - 11:02 AM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
October
14
8:00 AM - 10:56 AM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

WED
October
14
9:00 AM - 10:00 AM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

WED
October
14
10:00 AM - 11:00 AM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

WED
October
14
11:00 AM - 11:56 AM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

WED
October
14
11:00 AM - 12:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

WED
October
14
12:00 PM - 2:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

WED
October
14
2:00 PM - 3:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

THU
October
15
2:00 PM - 4:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

THU
October
15
2:00 PM - 4:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
October
16
10:00 AM - 10:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
October
16
12:00 PM - 1:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

FRI
October
16
1:00 PM - 2:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

MON
October
19
8:00 AM - 9:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

MON
October
19
8:00 AM - 10:59 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

MON
October
19
11:00 AM - 1:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
October
19
11:00 AM - 1:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
October
19
1:00 PM - 3:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
October
19
2:00 PM - 4:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

MON
October
19
2:00 PM - 4:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

TUE
October
20
7:00 AM - 8:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

TUE
October
20
8:00 AM - 9:59 AM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

TUE
October
20
9:00 AM - 11:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

TUE
October
20
11:00 AM - 2:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

TUE
October
20
11:00 AM - 12:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

TUE
October
20
2:00 PM - 3:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

WED
October
21
11:00 AM - 1:59 PM

*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...

WED
October
21
12:00 PM - 2:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

WED
October
21
12:00 PM - 12:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

WED
October
21
3:00 PM - 3:57 PM

This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...

WED
October
21
3:00 PM - 3:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

THU
October
22
1:00 PM - 1:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
October
22
3:00 PM - 6:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

FRI
October
23
9:00 AM - 11:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

FRI
October
23
11:00 AM - 11:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

FRI
October
23
11:00 AM - 1:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
October
23
3:00 PM - 6:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

FRI
October
23
3:00 PM - 6:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

MON
October
26
9:00 AM - 12:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

MON
October
26
10:00 AM - 12:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

MON
October
26
1:00 PM - 2:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

MON
October
26
2:00 PM - 4:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

MON
October
26
2:00 PM - 3:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

MON
October
26
3:00 PM - 4:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

MON
October
26
4:00 PM - 6:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

TUE
October
27
11:00 AM - 12:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

TUE
October
27
12:00 PM - 12:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
October
27
1:00 PM - 3:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
October
28 29
8:00 AM - 5:00 PM

In the Insurance Company Operations course, you will learn strategic decision-making strategies for the purpose of satisfying regulatory requirements, meeting compliance standards, product development, underwriting, distributing and marketing, ...

Register
WED
October
28
8:00 AM - 9:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
October
28
8:00 AM - 10:56 AM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

WED
October
28
10:00 AM - 11:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
October
28
11:00 AM - 12:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

WED
October
28
1:00 PM - 1:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

WED
October
28
2:00 PM - 3:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

WED
October
28
2:00 PM - 3:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

WED
October
28
2:00 PM - 4:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

WED
October
28
2:00 PM - 4:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

THU
October
29
8:00 AM - 10:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

THU
October
29
11:00 AM - 1:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

THU
October
29
11:00 AM - 1:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

THU
October
29
11:00 AM - 1:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

THU
October
29
11:00 AM - 12:14 PM

How would you feel if you had the plan to align staff compensation with results rather than the amount of time worked or align compensation with how your agency does business? Performance-based Compensation is a must-have for EVERY non-owner position ...

THU
October
29
2:00 PM - 3:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

THU
October
29
2:00 PM - 4:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
October
29
3:00 PM - 4:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
October
30
8:00 AM - 9:00 AM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

FRI
October
30
9:00 AM - 10:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
October
30
10:00 AM - 12:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

FRI
October
30
11:00 AM - 2:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

FRI
October
30
2:00 PM - 2:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

MON
November
2
9:00 AM - 12:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

MON
November
2
3:00 PM - 3:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

TUE
November
3
8:00 AM - 8:56 AM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

TUE
November
3
9:00 AM - 9:56 AM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

TUE
November
3
9:00 AM - 9:57 AM

This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...

TUE
November
3
9:00 AM - 10:00 AM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

TUE
November
3
10:00 AM - 12:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
November
3
11:00 AM - 12:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

TUE
November
3
11:00 AM - 12:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

TUE
November
3
2:00 PM - 5:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

TUE
November
3
2:00 PM - 4:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

TUE
November
3
2:00 PM - 4:59 PM

*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...

TUE
November
3
3:00 PM - 3:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

WED
November
4
8:00 AM - 9:57 AM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

WED
November
4
9:00 AM - 10:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
November
4
11:00 AM - 1:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

WED
November
4
11:00 AM - 12:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

WED
November
4
12:00 PM - 2:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

WED
November
4
1:00 PM - 2:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
November
4
2:00 PM - 5:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

WED
November
4
2:00 PM - 3:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

THU
November
5
7:00 AM - 9:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

THU
November
5
8:00 AM - 10:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

THU
November
5
8:00 AM - 10:58 AM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

THU
November
5
11:00 AM - 12:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

THU
November
5
11:00 AM - 1:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

THU
November
5
1:00 PM - 3:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

THU
November
5
2:00 PM - 4:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

FRI
November
6
8:00 AM - 9:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

FRI
November
6
8:00 AM - 10:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

FRI
November
6
9:00 AM - 10:08 AM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
November
6
11:00 AM - 1:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
November
6
1:00 PM - 3:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

FRI
November
6
1:00 PM - 2:14 PM

How would you feel if you had the plan to align staff compensation with results rather than the amount of time worked or align compensation with how your agency does business? Performance-based Compensation is a must-have for EVERY non-owner position ...

FRI
November
6
2:00 PM - 4:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

FRI
November
6
2:00 PM - 4:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
November
9
8:00 AM - 9:39 AM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

MON
November
9
8:00 AM - 9:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

MON
November
9
8:00 AM - 10:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

MON
November
9
8:00 AM - 10:05 AM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
November
9
10:00 AM - 10:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
November
9
10:00 AM - 11:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

MON
November
9
10:00 AM - 12:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

MON
November
9
12:00 PM - 1:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

MON
November
9
2:00 PM - 3:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

TUE
November
10
7:00 AM - 9:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

TUE
November
10
2:00 PM - 3:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

WED
November
11
8:00 AM - 10:56 AM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

WED
November
11
9:00 AM - 10:00 AM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

WED
November
11
10:00 AM - 11:00 AM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

WED
November
11
11:00 AM - 2:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

WED
November
11
11:00 AM - 12:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

WED
November
11
12:00 PM - 2:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
November
11
12:00 PM - 2:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

THU
November
12
8:00 AM - 4:00 PM

The course covers key risk and insurance topics, including Business Activities of Personal Lines Clients, Recreational Lines, Personal Umbrella/Excess Liability, Personal Lines Catastrophe Coverage Solutions and Risk Mitigation Methods, and Personal ...

Register
THU
November
12
9:00 AM - 12:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

THU
November
12
9:00 AM - 12:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

THU
November
12
11:00 AM - 1:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

THU
November
12
2:00 PM - 2:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

THU
November
12
2:00 PM - 4:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
November
13
8:00 AM - 11:02 AM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

FRI
November
13
9:00 AM - 9:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
November
13
11:00 AM - 11:56 AM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

FRI
November
13
2:00 PM - 4:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

FRI
November
13
2:00 PM - 3:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

MON
November
16
8:00 AM - 10:05 AM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

MON
November
16
8:00 AM - 10:59 AM

*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...

MON
November
16
9:00 AM - 9:58 AM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

MON
November
16
11:00 AM - 11:57 AM

This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...

MON
November
16
12:00 PM - 12:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

TUE
November
17
9:00 AM - 9:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

TUE
November
17
11:00 AM - 2:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

WED
November
18
7:00 AM - 9:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
November
18
8:00 AM - 10:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

WED
November
18
9:00 AM - 11:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
November
18
10:00 AM - 12:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

WED
November
18
11:00 AM - 1:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

WED
November
18
2:00 PM - 3:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
November
18
2:00 PM - 4:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

THU
November
19
8:00 AM - 11:05 AM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
November
19
8:00 AM - 9:56 AM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

THU
November
19
11:00 AM - 12:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
November
19
11:00 AM - 12:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

THU
November
19
1:00 PM - 3:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

THU
November
19
2:00 PM - 3:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

THU
November
19
2:00 PM - 4:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
November
20
8:00 AM - 9:56 AM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

FRI
November
20
9:00 AM - 10:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
November
20
10:00 AM - 11:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

FRI
November
20
10:00 AM - 10:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
November
20
11:00 AM - 12:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

FRI
November
20
11:00 AM - 1:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
November
20
11:00 AM - 1:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

FRI
November
20
12:00 PM - 1:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
November
20
12:00 PM - 2:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

FRI
November
20
12:00 PM - 1:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

FRI
November
20
1:00 PM - 2:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

FRI
November
20
2:00 PM - 3:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

MON
November
23
7:00 AM - 9:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

MON
November
23
8:00 AM - 10:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
November
23
8:00 AM - 10:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
November
23
11:00 AM - 12:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
November
23
11:00 AM - 1:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

MON
November
23
11:00 AM - 12:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

MON
November
23
2:00 PM - 4:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

MON
November
23
3:00 PM - 4:14 PM

How would you feel if you had the plan to align staff compensation with results rather than the amount of time worked or align compensation with how your agency does business? Performance-based Compensation is a must-have for EVERY non-owner position ...

TUE
November
24
10:00 AM - 12:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

TUE
November
24
12:00 PM - 12:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
November
24
1:00 PM - 4:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

TUE
November
24
2:00 PM - 4:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
November
25
8:00 AM - 9:46 AM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

WED
November
25
9:00 AM - 11:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
November
25
1:00 PM - 1:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

MON
November
30
8:00 AM - 8:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

MON
November
30
8:00 AM - 10:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

MON
November
30
11:00 AM - 2:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

MON
November
30
12:00 PM - 3:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

MON
November
30
1:00 PM - 3:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

MON
November
30
1:00 PM - 2:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

MON
November
30
2:00 PM - 3:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

MON
November
30
3:00 PM - 4:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

MON
November
30
4:00 PM - 6:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

TUE
December
1
7:00 AM - 9:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

TUE
December
1
9:00 AM - 10:00 AM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

TUE
December
1
10:00 AM - 12:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
December
1
11:00 AM - 11:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
December
1
11:00 AM - 1:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
December
1
11:00 AM - 12:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

TUE
December
1
1:00 PM - 4:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

TUE
December
1
3:00 PM - 6:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

WED
December
2
7:00 AM - 10:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

WED
December
2
8:00 AM - 10:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
December
2
12:00 PM - 2:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

WED
December
2
1:00 PM - 2:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

THU
December
3
8:00 AM - 10:56 AM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

THU
December
3
11:00 AM - 1:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

THU
December
3
11:00 AM - 12:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

FRI
December
4
8:00 AM - 9:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

FRI
December
4
11:00 AM - 12:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

FRI
December
4
12:00 PM - 1:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

FRI
December
4
2:00 PM - 3:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

FRI
December
4
2:00 PM - 3:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
December
4
2:00 PM - 4:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
December
4
2:00 PM - 4:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

FRI
December
4
2:00 PM - 4:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

MON
December
7
8:00 AM - 10:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

MON
December
7
9:00 AM - 11:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

MON
December
7
9:00 AM - 10:14 AM

How would you feel if you had the plan to align staff compensation with results rather than the amount of time worked or align compensation with how your agency does business? Performance-based Compensation is a must-have for EVERY non-owner position ...

MON
December
7
11:00 AM - 1:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
December
7
11:00 AM - 1:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
December
7
1:00 PM - 2:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

MON
December
7
2:00 PM - 3:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
December
7
2:00 PM - 4:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

TUE
December
8
8:00 AM - 9:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

TUE
December
8
8:00 AM - 10:59 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

TUE
December
8
8:00 AM - 9:00 AM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

TUE
December
8
9:00 AM - 11:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
December
8
11:00 AM - 2:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

TUE
December
8
11:00 AM - 1:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
December
8
11:00 AM - 1:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
December
8
2:00 PM - 4:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

TUE
December
8
2:00 PM - 2:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

WED
December
9
7:00 AM - 9:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

WED
December
9
8:00 AM - 9:59 AM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

WED
December
9
9:00 AM - 10:00 AM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

WED
December
9
10:00 AM - 11:00 AM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

WED
December
9
11:00 AM - 2:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

WED
December
9
11:00 AM - 12:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

WED
December
9
11:00 AM - 12:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

WED
December
9
12:00 PM - 2:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

WED
December
9
1:00 PM - 2:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
December
9
2:00 PM - 3:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

THU
December
10
8:00 AM - 4:00 PM

The course covers key risk and insurance topics, including Business Activities of Personal Lines Clients, Recreational Lines, Personal Umbrella/Excess Liability, Personal Lines Catastrophe Coverage Solutions and Risk Mitigation Methods, and Personal ...

Register
THU
December
10
10:00 AM - 12:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

THU
December
10
11:00 AM - 1:59 PM

*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...

THU
December
10
12:00 PM - 12:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

THU
December
10
1:00 PM - 1:57 PM

This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...

THU
December
10
3:00 PM - 3:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

FRI
December
11
9:00 AM - 9:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
December
11
11:00 AM - 11:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

FRI
December
11
1:00 PM - 4:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

MON
December
14
10:00 AM - 10:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
December
14
12:00 PM - 2:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

TUE
December
15
8:00 AM - 8:56 AM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

TUE
December
15
10:00 AM - 12:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

TUE
December
15
11:00 AM - 12:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

TUE
December
15
2:00 PM - 5:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
December
16
9:00 AM - 12:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

WED
December
16
9:00 AM - 11:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

WED
December
16
2:00 PM - 4:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

WED
December
16
2:00 PM - 2:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
December
16
3:00 PM - 6:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

THU
December
17
9:00 AM - 12:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
December
17
10:00 AM - 12:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

THU
December
17
2:00 PM - 4:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

THU
December
17
2:00 PM - 4:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
December
18
10:00 AM - 10:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
December
18
12:00 PM - 1:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

FRI
December
18
1:00 PM - 3:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

FRI
December
18
1:00 PM - 2:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

FRI
December
18
2:00 PM - 3:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

MON
December
21
8:00 AM - 9:39 AM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

MON
December
21
8:00 AM - 9:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

MON
December
21
8:00 AM - 10:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

MON
December
21
8:00 AM - 10:05 AM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
December
21
8:00 AM - 10:56 AM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

MON
December
21
10:00 AM - 11:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

MON
December
21
2:00 PM - 3:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

MON
December
21
2:00 PM - 3:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

TUE
December
22
8:00 AM - 9:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
December
22
8:00 AM - 10:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

TUE
December
22
11:00 AM - 1:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
December
22
11:00 AM - 1:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

TUE
December
22
11:00 AM - 12:14 PM

How would you feel if you had the plan to align staff compensation with results rather than the amount of time worked or align compensation with how your agency does business? Performance-based Compensation is a must-have for EVERY non-owner position ...

TUE
December
22
2:00 PM - 4:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
December
22
2:00 PM - 4:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
December
22
3:00 PM - 4:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

WED
December
23
8:00 AM - 10:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

WED
December
23
11:00 AM - 12:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
December
23
11:00 AM - 1:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
December
23
11:00 AM - 1:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

WED
December
23
1:00 PM - 3:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
December
23
2:00 PM - 4:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

WED
December
23
2:00 PM - 4:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

MON
December
28
7:00 AM - 8:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

MON
December
28
8:00 AM - 9:57 AM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

MON
December
28
9:00 AM - 11:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

MON
December
28
11:00 AM - 12:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

MON
December
28
1:00 PM - 2:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

MON
December
28
2:00 PM - 5:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

MON
December
28
2:00 PM - 3:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

MON
December
28
2:00 PM - 3:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

MON
December
28
3:00 PM - 4:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

MON
December
28
4:00 PM - 6:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

TUE
December
29
9:00 AM - 9:56 AM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

TUE
December
29
12:00 PM - 12:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
December
29
12:00 PM - 2:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

TUE
December
29
2:00 PM - 4:59 PM

*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...

TUE
December
29
3:00 PM - 3:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

TUE
December
29
3:00 PM - 3:57 PM

This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...

WED
December
30
9:00 AM - 10:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
December
30
1:00 PM - 1:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
December
30
1:00 PM - 1:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

WED
December
30
3:00 PM - 6:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

MON
January
4
11:00 AM - 1:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
January
4
12:00 PM - 1:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

MON
January
4
3:00 PM - 5:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

TUE
January
5
8:00 AM - 9:39 AM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

TUE
January
5
8:00 AM - 10:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
January
5
10:00 AM - 11:46 AM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

TUE
January
5
10:00 AM - 11:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

TUE
January
5
1:00 PM - 3:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

TUE
January
5
2:00 PM - 4:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

WED
January
6
8:00 AM - 9:15 AM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

WED
January
6
9:00 AM - 10:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
January
6
10:00 AM - 11:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
January
6
10:00 AM - 12:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

WED
January
6
12:00 PM - 1:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

WED
January
6
12:00 PM - 3:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
January
6
12:00 PM - 12:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
January
6
2:00 PM - 4:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
January
6
2:00 PM - 4:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

WED
January
6
3:00 PM - 5:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

WED
January
6
4:00 PM - 5:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

THU
January
7
8:00 AM - 10:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

THU
January
7
10:00 AM - 11:00 AM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

THU
January
7
12:00 PM - 3:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
January
7
12:00 PM - 12:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

THU
January
7
2:00 PM - 4:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
January
7
3:00 PM - 6:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
January
7
4:00 PM - 5:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

FRI
January
8
8:00 AM - 10:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

FRI
January
8
8:00 AM - 10:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
January
8
10:00 AM - 11:00 AM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

FRI
January
8
12:00 PM - 2:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

FRI
January
8
12:00 PM - 12:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

FRI
January
8
2:00 PM - 4:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
January
8
4:00 PM - 4:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

MON
January
11
8:00 AM - 10:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
January
11
10:00 AM - 1:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

MON
January
11
11:00 AM - 1:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

MON
January
11
12:00 PM - 1:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

MON
January
11
1:00 PM - 3:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
January
11
3:00 PM - 6:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

TUE
January
12
9:00 AM - 10:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
January
12
10:00 AM - 10:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

TUE
January
12
1:00 PM - 3:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
January
12
4:00 PM - 7:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

WED
January
13
7:00 AM - 7:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
January
13
7:00 AM - 9:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
January
13
9:00 AM - 11:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
January
13
11:00 AM - 12:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
January
13
11:00 AM - 11:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
January
13
1:00 PM - 2:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

THU
January
14
7:00 AM - 9:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

THU
January
14
9:00 AM - 10:56 AM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

THU
January
14
9:00 AM - 10:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

THU
January
14
11:00 AM - 12:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

THU
January
14
11:00 AM - 1:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

THU
January
14
1:00 PM - 2:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

THU
January
14
3:00 PM - 5:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

FRI
January
15
8:00 AM - 10:58 AM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

FRI
January
15
3:00 PM - 5:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

MON
January
18
7:00 AM - 9:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

MON
January
18
1:00 PM - 3:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
January
19
2:00 PM - 3:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

WED
January
20
10:00 AM - 11:39 AM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

WED
January
20
10:00 AM - 12:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
January
20
12:00 PM - 1:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

WED
January
20
12:00 PM - 1:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
January
21
7:00 AM - 9:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

THU
January
21
8:00 AM - 10:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
January
21
8:00 AM - 9:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

THU
January
21
10:00 AM - 11:15 AM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

THU
January
21
11:00 AM - 12:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
January
21
12:00 PM - 1:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
January
21
12:00 PM - 2:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

THU
January
21
2:00 PM - 3:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

THU
January
21
2:00 PM - 5:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

THU
January
21
2:00 PM - 2:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
January
21
4:00 PM - 6:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

FRI
January
22
7:00 AM - 10:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

FRI
January
22
8:00 AM - 10:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
January
22
8:00 AM - 9:00 AM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

FRI
January
22
10:00 AM - 12:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
January
22
12:00 PM - 1:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

FRI
January
22
2:00 PM - 5:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

FRI
January
22
2:00 PM - 2:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

MON
January
25
8:00 AM - 10:00 AM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

MON
January
25
8:00 AM - 8:56 AM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

MON
January
25
10:00 AM - 12:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

MON
January
25
10:00 AM - 12:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

MON
January
25
12:00 PM - 1:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

MON
January
25
2:00 PM - 4:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

MON
January
25
2:00 PM - 2:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

TUE
January
26
9:00 AM - 12:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

TUE
January
26
10:00 AM - 12:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
January
26
12:00 PM - 3:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

TUE
January
26
1:00 PM - 3:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

TUE
January
26
2:00 PM - 3:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

TUE
January
26
3:00 PM - 5:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

WED
January
27
7:00 AM - 9:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

WED
January
27
8:00 AM - 11:54 AM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

WED
January
27
11:00 AM - 12:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

WED
January
27
12:00 PM - 12:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

THU
January
28
7:00 AM - 8:59 AM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

THU
January
28
9:00 AM - 9:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

THU
January
28
9:00 AM - 11:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

THU
January
28
11:00 AM - 1:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

THU
January
28
1:00 PM - 2:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

THU
January
28
1:00 PM - 1:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

FRI
January
29
7:00 AM - 9:56 AM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

FRI
January
29
9:00 AM - 11:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

FRI
January
29
11:00 AM - 12:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

FRI
January
29
11:00 AM - 12:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
January
29
1:00 PM - 2:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

FRI
January
29
1:00 PM - 3:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

FRI
January
29
3:00 PM - 4:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

MON
February
1
9:00 AM - 11:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
February
1
10:00 AM - 1:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

MON
February
1
1:00 PM - 2:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
February
1
2:00 PM - 2:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

TUE
February
2
7:00 AM - 8:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

TUE
February
2
9:00 AM - 10:59 AM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

TUE
February
2
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
February
2
11:00 AM - 1:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
February
2
1:00 PM - 3:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

TUE
February
2
3:00 PM - 3:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
February
3
7:00 AM - 8:57 AM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

WED
February
3
9:00 AM - 10:00 AM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

WED
February
3
9:00 AM - 11:56 AM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

WED
February
3
11:00 AM - 1:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
February
3
1:00 PM - 2:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

WED
February
3
1:00 PM - 2:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
February
3
3:00 PM - 5:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

THU
February
4
9:00 AM - 11:05 AM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

THU
February
4
11:00 AM - 2:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

THU
February
4
12:00 PM - 2:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

THU
February
4
2:00 PM - 5:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

THU
February
4
3:00 PM - 5:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

THU
February
4
4:00 PM - 5:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
February
5
8:00 AM - 10:59 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

FRI
February
5
10:00 AM - 12:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
February
5
10:00 AM - 10:56 AM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

FRI
February
5
12:00 PM - 2:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

FRI
February
5
12:00 PM - 2:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
February
5
2:00 PM - 3:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

FRI
February
5
4:00 PM - 4:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

MON
February
8
8:00 AM - 11:05 AM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

MON
February
8
9:00 AM - 12:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

MON
February
8
10:00 AM - 12:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

MON
February
8
10:00 AM - 11:00 AM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

MON
February
8
12:00 PM - 2:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

MON
February
8
2:00 PM - 3:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

MON
February
8
4:00 PM - 4:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

TUE
February
9
8:00 AM - 9:00 AM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

TUE
February
9
8:00 AM - 10:30 AM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

TUE
February
9
9:00 AM - 11:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

TUE
February
9
10:00 AM - 12:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

TUE
February
9
10:00 AM - 11:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

TUE
February
9
12:00 PM - 1:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

TUE
February
9
1:00 PM - 2:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

TUE
February
9
2:00 PM - 3:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

TUE
February
9
2:00 PM - 4:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

TUE
February
9
4:00 PM - 7:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

TUE
February
9
4:00 PM - 4:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
February
10
12:00 PM - 1:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

WED
February
10
12:00 PM - 2:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
February
10
2:00 PM - 3:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

WED
February
10
2:00 PM - 3:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
February
11
4:00 PM - 5:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

FRI
February
12
9:00 AM - 11:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

FRI
February
12
3:00 PM - 5:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
February
15
7:00 AM - 9:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

MON
February
15
10:00 AM - 12:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

TUE
February
16
7:00 AM - 8:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
February
16
11:00 AM - 1:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
February
16
12:00 PM - 3:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

TUE
February
16
4:00 PM - 4:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

WED
February
17
9:00 AM - 10:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
February
17
9:00 AM - 9:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
February
17
11:00 AM - 12:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

WED
February
17
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
February
17
1:00 PM - 3:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
February
17
3:00 PM - 5:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

THU
February
18
7:00 AM - 8:56 AM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

THU
February
18
7:00 AM - 9:56 AM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

THU
February
18
9:00 AM - 10:57 AM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

THU
February
18
11:00 AM - 12:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

THU
February
18
11:00 AM - 1:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

THU
February
18
1:00 PM - 3:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

THU
February
18
3:00 PM - 4:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
February
19
8:00 AM - 11:00 AM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

FRI
February
19
8:00 AM - 9:08 AM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
February
19
9:00 AM - 11:05 AM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

FRI
February
19
11:00 AM - 1:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

FRI
February
19
1:00 PM - 4:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

FRI
February
19
2:00 PM - 4:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
February
22
8:00 AM - 9:00 AM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

MON
February
22
8:00 AM - 8:58 AM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

MON
February
22
10:00 AM - 12:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

MON
February
22
12:00 PM - 2:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

MON
February
22
12:00 PM - 12:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

MON
February
22
2:00 PM - 4:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

MON
February
22
2:00 PM - 4:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

TUE
February
23
8:00 AM - 9:00 AM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

TUE
February
23
8:00 AM - 8:56 AM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

TUE
February
23
10:00 AM - 1:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

TUE
February
23
11:00 AM - 2:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

TUE
February
23
12:00 PM - 2:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
February
23
12:00 PM - 1:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

TUE
February
23
2:00 PM - 4:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

WED
February
24
8:00 AM - 11:02 AM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
February
24
8:00 AM - 8:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
February
24
8:00 AM - 10:56 AM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

WED
February
24
10:00 AM - 11:00 AM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

WED
February
24
10:00 AM - 12:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

WED
February
24
11:00 AM - 1:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

WED
February
24
12:00 PM - 2:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
February
24
12:00 PM - 1:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
February
24
2:00 PM - 3:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

WED
February
24
3:00 PM - 4:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
February
24
4:00 PM - 5:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
February
25
8:00 AM - 9:46 AM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

THU
February
25
9:00 AM - 11:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

THU
February
25
12:00 PM - 2:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

THU
February
25
2:00 PM - 3:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

THU
February
25
2:00 PM - 4:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

THU
February
25
4:00 PM - 5:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

FRI
February
26
7:00 AM - 9:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

FRI
February
26
8:00 AM - 9:56 AM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

FRI
February
26
11:00 AM - 1:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

MON
March
1
10:00 AM - 11:56 AM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

TUE
March
2
8:00 AM - 9:39 AM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

TUE
March
2
8:00 AM - 9:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

TUE
March
2
10:00 AM - 11:46 AM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

TUE
March
2
4:00 PM - 6:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
March
3
7:00 AM - 8:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
March
3
8:00 AM - 9:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
March
3
10:00 AM - 1:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
March
3
10:00 AM - 10:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
March
3
10:00 AM - 12:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

WED
March
3
12:00 PM - 1:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

WED
March
3
12:00 PM - 2:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

WED
March
3
1:00 PM - 3:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

WED
March
3
2:00 PM - 4:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
March
3
2:00 PM - 3:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
March
3
4:00 PM - 5:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

THU
March
4
8:00 AM - 10:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

THU
March
4
10:00 AM - 11:00 AM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

THU
March
4
10:00 AM - 10:56 AM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

THU
March
4
12:00 PM - 3:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
March
4
1:00 PM - 4:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
March
4
2:00 PM - 4:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
March
4
2:00 PM - 3:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

FRI
March
5
8:00 AM - 8:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
March
5
9:00 AM - 10:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

FRI
March
5
1:00 PM - 3:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

FRI
March
5
2:00 PM - 5:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

MON
March
8
7:00 AM - 7:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
March
8
7:00 AM - 9:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
March
8
7:00 AM - 9:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

MON
March
8
11:00 AM - 12:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

MON
March
8
11:00 AM - 11:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

MON
March
8
1:00 PM - 2:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

TUE
March
9
7:00 AM - 9:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

TUE
March
9
7:00 AM - 8:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

TUE
March
9
9:00 AM - 10:56 AM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

TUE
March
9
9:00 AM - 11:56 AM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

TUE
March
9
11:00 AM - 12:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

TUE
March
9
1:00 PM - 2:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

TUE
March
9
1:00 PM - 3:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

WED
March
10
8:00 AM - 10:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

WED
March
10
10:00 AM - 11:00 AM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

WED
March
10
10:00 AM - 10:58 AM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

WED
March
10
12:00 PM - 2:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

WED
March
10
2:00 PM - 4:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

WED
March
10
2:00 PM - 2:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

WED
March
10
4:00 PM - 6:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

THU
March
11
8:00 AM - 10:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

THU
March
11
10:00 AM - 1:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

THU
March
11
10:00 AM - 11:08 AM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

THU
March
11
11:00 AM - 1:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

THU
March
11
1:00 PM - 3:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

THU
March
11
3:00 PM - 6:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

FRI
March
12
9:00 AM - 11:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

FRI
March
12
1:00 PM - 3:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

MON
March
15
11:00 AM - 1:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

MON
March
15
2:00 PM - 4:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

TUE
March
16
12:00 PM - 1:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

WED
March
17
8:00 AM - 10:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
March
17
10:00 AM - 11:39 AM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

WED
March
17
10:00 AM - 11:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

WED
March
17
12:00 PM - 1:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

THU
March
18
8:00 AM - 10:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
March
18
8:00 AM - 9:15 AM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

THU
March
18
10:00 AM - 11:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
March
18
12:00 PM - 3:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

THU
March
18
2:00 PM - 3:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

THU
March
18
2:00 PM - 4:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

THU
March
18
4:00 PM - 5:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

FRI
March
19
8:00 AM - 10:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
March
19
10:00 AM - 12:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
March
19
12:00 PM - 1:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

FRI
March
19
12:00 PM - 12:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

FRI
March
19
2:00 PM - 5:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

FRI
March
19
3:00 PM - 6:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

FRI
March
19
4:00 PM - 5:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

MON
March
22
7:00 AM - 9:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
March
22
10:00 AM - 10:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

MON
March
22
11:00 AM - 12:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
March
22
4:00 PM - 7:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

TUE
March
23
7:00 AM - 8:59 AM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

TUE
March
23
9:00 AM - 9:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
March
23
9:00 AM - 11:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
March
23
9:00 AM - 11:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

TUE
March
23
1:00 PM - 2:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

TUE
March
23
1:00 PM - 1:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
March
24
9:00 AM - 11:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
March
24
9:00 AM - 10:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
March
24
11:00 AM - 12:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

WED
March
24
11:00 AM - 1:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

WED
March
24
1:00 PM - 2:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

WED
March
24
3:00 PM - 4:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

WED
March
24
3:00 PM - 5:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

THU
March
25
8:00 AM - 10:00 AM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

THU
March
25
8:00 AM - 10:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

THU
March
25
10:00 AM - 12:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

THU
March
25
12:00 PM - 1:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

THU
March
25
12:00 PM - 12:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

THU
March
25
2:00 PM - 4:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

THU
March
25
4:00 PM - 4:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

FRI
March
26
9:00 AM - 12:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

FRI
March
26
10:00 AM - 12:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

FRI
March
26
12:00 PM - 3:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

FRI
March
26
12:00 PM - 1:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
March
26
1:00 PM - 3:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

FRI
March
26
3:00 PM - 5:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
March
29
9:00 AM - 10:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

MON
March
29
12:00 PM - 12:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

MON
March
29
12:00 PM - 2:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

MON
March
29
3:00 PM - 5:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

TUE
March
30
8:00 AM - 10:58 AM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

TUE
March
30
1:00 PM - 3:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

WED
March
31
11:00 AM - 1:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
March
31
3:00 PM - 5:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

THU
April
1
7:00 AM - 8:57 AM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

THU
April
1
7:00 AM - 9:56 AM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

THU
April
1
9:00 AM - 10:00 AM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

THU
April
1
11:00 AM - 1:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

THU
April
1
11:00 AM - 12:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

THU
April
1
1:00 PM - 2:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

THU
April
1
1:00 PM - 3:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

FRI
April
2
7:00 AM - 8:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

FRI
April
2
9:00 AM - 10:59 AM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

FRI
April
2
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

FRI
April
2
11:00 AM - 1:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

FRI
April
2
11:00 AM - 1:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

FRI
April
2
3:00 PM - 3:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

MON
April
5
2:00 PM - 3:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

TUE
April
6
10:00 AM - 12:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
April
6
12:00 PM - 1:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

TUE
April
6
12:00 PM - 1:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

TUE
April
6
2:00 PM - 3:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

WED
April
7
7:00 AM - 9:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

WED
April
7
8:00 AM - 9:00 AM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

WED
April
7
8:00 AM - 9:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
April
7
10:00 AM - 12:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
April
7
10:00 AM - 11:15 AM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

WED
April
7
11:00 AM - 12:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
April
7
12:00 PM - 1:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
April
7
2:00 PM - 5:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
April
7
2:00 PM - 2:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
April
7
2:00 PM - 4:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

WED
April
7
4:00 PM - 6:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

THU
April
8
7:00 AM - 10:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
April
8
8:00 AM - 11:05 AM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
April
8
8:00 AM - 9:00 AM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

THU
April
8
10:00 AM - 12:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
April
8
12:00 PM - 2:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

THU
April
8
2:00 PM - 3:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

THU
April
8
2:00 PM - 2:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

FRI
April
9
8:00 AM - 11:54 AM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

FRI
April
9
9:00 AM - 11:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

FRI
April
9
12:00 PM - 12:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
April
9
1:00 PM - 2:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
April
12
8:00 AM - 10:59 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

MON
April
12
8:00 AM - 8:56 AM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

MON
April
12
10:00 AM - 12:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

MON
April
12
10:00 AM - 12:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

MON
April
12
12:00 PM - 2:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

MON
April
12
2:00 PM - 3:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

MON
April
12
2:00 PM - 2:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

TUE
April
13
9:00 AM - 11:05 AM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

TUE
April
13
11:00 AM - 2:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

TUE
April
13
12:00 PM - 2:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
April
13
2:00 PM - 5:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

TUE
April
13
2:00 PM - 3:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

TUE
April
13
3:00 PM - 5:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

WED
April
14
7:00 AM - 9:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

WED
April
14
1:00 PM - 3:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

THU
April
15
10:00 AM - 12:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

THU
April
15
3:00 PM - 5:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

FRI
April
16
7:00 AM - 8:56 AM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

FRI
April
16
9:00 AM - 10:57 AM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

FRI
April
16
9:00 AM - 11:56 AM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

FRI
April
16
11:00 AM - 12:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

FRI
April
16
1:00 PM - 3:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

FRI
April
16
1:00 PM - 2:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
April
16
3:00 PM - 5:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

MON
April
19
9:00 AM - 10:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

MON
April
19
9:00 AM - 9:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

MON
April
19
11:00 AM - 12:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

MON
April
19
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
April
19
1:00 PM - 3:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
April
19
1:00 PM - 3:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

TUE
April
20
4:00 PM - 5:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

WED
April
21
8:00 AM - 9:46 AM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

WED
April
21
12:00 PM - 2:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
April
21
2:00 PM - 3:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

WED
April
21
2:00 PM - 3:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
April
22
8:00 AM - 10:30 AM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

THU
April
22
8:00 AM - 10:56 AM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

THU
April
22
9:00 AM - 11:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

THU
April
22
10:00 AM - 11:00 AM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

THU
April
22
10:00 AM - 11:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

THU
April
22
12:00 PM - 2:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
April
22
12:00 PM - 1:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

THU
April
22
1:00 PM - 2:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
April
22
2:00 PM - 3:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
April
22
4:00 PM - 7:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

THU
April
22
4:00 PM - 4:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

FRI
April
23
8:00 AM - 9:00 AM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

FRI
April
23
9:00 AM - 12:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

FRI
April
23
10:00 AM - 1:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

FRI
April
23
10:00 AM - 11:00 AM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

FRI
April
23
12:00 PM - 2:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
April
23
2:00 PM - 4:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
April
23
4:00 PM - 4:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

MON
April
26
7:00 AM - 8:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
April
26
10:00 AM - 1:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

MON
April
26
11:00 AM - 1:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
April
26
2:00 PM - 2:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

TUE
April
27
8:00 AM - 9:00 AM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

TUE
April
27
10:00 AM - 12:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

TUE
April
27
10:00 AM - 10:56 AM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

TUE
April
27
12:00 PM - 2:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
April
27
12:00 PM - 2:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

TUE
April
27
2:00 PM - 4:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

TUE
April
27
4:00 PM - 4:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

WED
April
28
8:00 AM - 11:00 AM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

WED
April
28
9:00 AM - 11:05 AM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

WED
April
28
11:00 AM - 1:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

WED
April
28
1:00 PM - 4:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

WED
April
28
2:00 PM - 4:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

WED
April
28
4:00 PM - 5:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

THU
April
29
9:00 AM - 11:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

THU
April
29
3:00 PM - 5:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

FRI
April
30
7:00 AM - 9:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

FRI
April
30
12:00 PM - 2:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

MON
May
3
8:00 AM - 10:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
May
3
8:00 AM - 9:08 AM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

MON
May
3
10:00 AM - 1:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

MON
May
3
11:00 AM - 1:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

MON
May
3
1:00 PM - 3:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
May
3
3:00 PM - 6:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

TUE
May
4
8:00 AM - 10:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

TUE
May
4
8:00 AM - 8:58 AM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

TUE
May
4
10:00 AM - 11:00 AM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

TUE
May
4
12:00 PM - 2:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

TUE
May
4
12:00 PM - 12:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

TUE
May
4
2:00 PM - 4:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
May
4
2:00 PM - 4:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

WED
May
5
8:00 AM - 10:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

WED
May
5
8:00 AM - 8:56 AM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

WED
May
5
10:00 AM - 11:00 AM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

WED
May
5
11:00 AM - 2:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

WED
May
5
12:00 PM - 3:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

WED
May
5
12:00 PM - 1:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

WED
May
5
2:00 PM - 4:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
May
6
8:00 AM - 11:02 AM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

THU
May
6
8:00 AM - 8:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
May
6
10:00 AM - 12:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

THU
May
6
10:00 AM - 12:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

THU
May
6
11:00 AM - 1:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

THU
May
6
12:00 PM - 1:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

THU
May
6
12:00 PM - 1:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

THU
May
6
2:00 PM - 4:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
May
6
2:00 PM - 3:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

THU
May
6
3:00 PM - 4:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
May
6
4:00 PM - 5:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
May
7
8:00 AM - 9:39 AM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

FRI
May
7
9:00 AM - 11:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

FRI
May
7
10:00 AM - 11:46 AM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

FRI
May
7
2:00 PM - 4:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

FRI
May
7
2:00 PM - 4:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

FRI
May
7
4:00 PM - 5:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

MON
May
10
7:00 AM - 9:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
May
10
8:00 AM - 9:56 AM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

MON
May
10
11:00 AM - 1:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

TUE
May
11
7:00 AM - 9:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

TUE
May
11
7:00 AM - 9:56 AM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

TUE
May
11
9:00 AM - 10:56 AM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

TUE
May
11
11:00 AM - 12:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

TUE
May
11
11:00 AM - 1:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

TUE
May
11
1:00 PM - 2:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

TUE
May
11
3:00 PM - 4:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
May
12
7:00 AM - 7:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
May
12
7:00 AM - 9:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
May
12
11:00 AM - 12:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
May
12
11:00 AM - 11:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
May
12
1:00 PM - 2:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

WED
May
12
3:00 PM - 5:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

THU
May
13
9:00 AM - 10:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

THU
May
13
12:00 PM - 3:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

THU
May
13
1:00 PM - 3:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

THU
May
13
4:00 PM - 4:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
May
14
9:00 AM - 12:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

FRI
May
14
10:00 AM - 12:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

FRI
May
14
10:00 AM - 11:08 AM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
May
14
12:00 PM - 3:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

FRI
May
14
1:00 PM - 3:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

FRI
May
14
3:00 PM - 5:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
May
17
8:00 AM - 10:00 AM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

MON
May
17
10:00 AM - 12:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

MON
May
17
10:00 AM - 10:58 AM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

MON
May
17
12:00 PM - 1:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

MON
May
17
2:00 PM - 4:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

MON
May
17
2:00 PM - 2:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

MON
May
17
4:00 PM - 6:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

TUE
May
18
8:00 AM - 10:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
May
18
10:00 AM - 12:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
May
18
10:00 AM - 10:56 AM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

TUE
May
18
12:00 PM - 1:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

TUE
May
18
1:00 PM - 4:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

TUE
May
18
2:00 PM - 5:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

TUE
May
18
2:00 PM - 3:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

WED
May
19
7:00 AM - 8:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
May
19
8:00 AM - 10:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
May
19
8:00 AM - 9:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
May
19
10:00 AM - 1:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
May
19
10:00 AM - 10:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
May
19
12:00 PM - 2:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

WED
May
19
12:00 PM - 2:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

WED
May
19
1:00 PM - 3:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

WED
May
19
2:00 PM - 3:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

WED
May
19
2:00 PM - 3:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
May
19
4:00 PM - 5:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

THU
May
20
8:00 AM - 9:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
May
20
10:00 AM - 11:39 AM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

THU
May
20
12:00 PM - 1:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

THU
May
20
4:00 PM - 6:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

FRI
May
21
10:00 AM - 11:56 AM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

MON
May
24
7:00 AM - 8:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

MON
May
24
9:00 AM - 11:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

MON
May
24
9:00 AM - 11:56 AM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

MON
May
24
11:00 AM - 12:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

MON
May
24
1:00 PM - 2:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

MON
May
24
1:00 PM - 3:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

MON
May
24
3:00 PM - 4:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

TUE
May
25
9:00 AM - 11:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
May
25
1:00 PM - 3:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

WED
May
26
7:00 AM - 8:59 AM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

WED
May
26
7:00 AM - 9:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
May
26
9:00 AM - 9:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
May
26
9:00 AM - 11:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
May
26
1:00 PM - 2:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
May
26
1:00 PM - 1:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

THU
May
27
7:00 AM - 9:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

THU
May
27
8:00 AM - 8:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

THU
May
27
11:00 AM - 12:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

THU
May
27
2:00 PM - 5:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

FRI
May
28
8:00 AM - 10:58 AM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

FRI
May
28
11:00 AM - 1:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

TUE
June
1
9:00 AM - 11:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
June
1
10:00 AM - 10:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

TUE
June
1
1:00 PM - 2:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
June
1
4:00 PM - 7:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

WED
June
2
7:00 AM - 8:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
June
2
9:00 AM - 10:59 AM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

WED
June
2
9:00 AM - 11:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
June
2
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
June
2
11:00 AM - 1:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
June
2
3:00 PM - 3:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

THU
June
3
7:00 AM - 8:57 AM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

THU
June
3
9:00 AM - 10:00 AM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

THU
June
3
9:00 AM - 10:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

THU
June
3
11:00 AM - 1:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

THU
June
3
11:00 AM - 1:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

THU
June
3
1:00 PM - 2:56 PM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

THU
June
3
3:00 PM - 5:56 PM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

FRI
June
4
12:00 PM - 1:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

MON
June
7
9:00 AM - 11:05 AM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
June
7
11:00 AM - 2:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

MON
June
7
12:00 PM - 2:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
June
7
12:00 PM - 1:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

MON
June
7
2:00 PM - 5:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

MON
June
7
3:00 PM - 5:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

TUE
June
8
8:00 AM - 10:59 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

TUE
June
8
8:00 AM - 10:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

TUE
June
8
10:00 AM - 12:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
June
8
12:00 PM - 2:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

TUE
June
8
12:00 PM - 12:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

TUE
June
8
2:00 PM - 3:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

TUE
June
8
4:00 PM - 4:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

WED
June
9
8:00 AM - 11:05 AM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

WED
June
9
10:00 AM - 12:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

WED
June
9
12:00 PM - 2:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

WED
June
9
12:00 PM - 12:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

WED
June
9
2:00 PM - 3:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

WED
June
9
3:00 PM - 6:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

WED
June
9
4:00 PM - 5:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

THU
June
10
8:00 AM - 9:00 AM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

THU
June
10
8:00 AM - 9:15 AM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

THU
June
10
9:00 AM - 10:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
June
10
10:00 AM - 12:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
June
10
10:00 AM - 11:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
June
10
12:00 PM - 3:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

THU
June
10
12:00 PM - 12:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
June
10
2:00 PM - 4:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

THU
June
10
2:00 PM - 4:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

THU
June
10
3:00 PM - 5:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

THU
June
10
4:00 PM - 5:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

FRI
June
11
8:00 AM - 10:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

FRI
June
11
10:00 AM - 11:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

FRI
June
11
12:00 PM - 1:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

FRI
June
11
2:00 PM - 3:46 PM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

MON
June
14
11:00 AM - 1:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
June
14
3:00 PM - 5:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

TUE
June
15
10:00 AM - 12:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

TUE
June
15
1:00 PM - 3:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

WED
June
16
7:00 AM - 8:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

WED
June
16
8:00 AM - 11:54 AM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

WED
June
16
11:00 AM - 1:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

WED
June
16
12:00 PM - 12:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

THU
June
17
9:00 AM - 10:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

THU
June
17
9:00 AM - 9:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

THU
June
17
11:00 AM - 12:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

THU
June
17
11:00 AM - 1:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

THU
June
17
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

THU
June
17
1:00 PM - 3:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

FRI
June
18
7:00 AM - 8:56 AM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

FRI
June
18
7:00 AM - 9:56 AM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

FRI
June
18
9:00 AM - 10:57 AM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

FRI
June
18
11:00 AM - 12:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

FRI
June
18
11:00 AM - 12:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
June
18
1:00 PM - 3:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

FRI
June
18
1:00 PM - 3:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

MON
June
21
2:00 PM - 3:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

TUE
June
22
8:00 AM - 11:00 AM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

TUE
June
22
9:00 AM - 11:05 AM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

TUE
June
22
11:00 AM - 1:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

TUE
June
22
1:00 PM - 4:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

TUE
June
22
2:00 PM - 4:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
June
22
2:00 PM - 3:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

WED
June
23
8:00 AM - 9:00 AM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

WED
June
23
8:00 AM - 8:56 AM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

WED
June
23
10:00 AM - 12:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

WED
June
23
10:00 AM - 12:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

WED
June
23
12:00 PM - 2:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

WED
June
23
2:00 PM - 4:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

WED
June
23
2:00 PM - 2:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

THU
June
24
7:00 AM - 10:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
June
24
8:00 AM - 9:00 AM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

THU
June
24
8:00 AM - 9:00 AM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

THU
June
24
10:00 AM - 1:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
June
24
12:00 PM - 2:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
June
24
2:00 PM - 4:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

THU
June
24
2:00 PM - 2:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

FRI
June
25
7:00 AM - 9:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

FRI
June
25
8:00 AM - 9:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

FRI
June
25
8:00 AM - 10:56 AM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

FRI
June
25
10:00 AM - 11:00 AM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

FRI
June
25
10:00 AM - 11:15 AM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

FRI
June
25
11:00 AM - 12:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

FRI
June
25
12:00 PM - 2:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

FRI
June
25
12:00 PM - 1:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
June
25
2:00 PM - 5:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

FRI
June
25
2:00 PM - 2:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

FRI
June
25
4:00 PM - 6:30 PM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

MON
June
28
7:00 AM - 9:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

MON
June
28
1:00 PM - 3:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
June
29
8:00 AM - 9:46 AM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

TUE
June
29
10:00 AM - 12:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
June
29
12:00 PM - 1:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

TUE
June
29
2:00 PM - 3:39 PM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

WED
June
30
12:00 PM - 2:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

WED
June
30
3:00 PM - 5:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

THU
July
1
8:00 AM - 10:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

THU
July
1
9:00 AM - 12:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
July
1
10:00 AM - 11:00 AM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

THU
July
1
10:00 AM - 11:00 AM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

THU
July
1
12:00 PM - 3:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
July
1
2:00 PM - 4:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
July
1
4:00 PM - 4:56 PM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

FRI
July
2
8:00 AM - 10:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

FRI
July
2
10:00 AM - 11:00 AM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

FRI
July
2
10:00 AM - 10:56 AM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

FRI
July
2
12:00 PM - 2:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

FRI
July
2
12:00 PM - 2:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
July
2
2:00 PM - 4:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
July
2
4:00 PM - 4:58 PM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

TUE
July
6
8:00 AM - 10:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
July
6
10:00 AM - 1:00 PM

This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...

TUE
July
6
11:00 AM - 1:05 PM

This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.   Click here to register

TUE
July
6
1:00 PM - 3:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

TUE
July
6
3:00 PM - 6:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

TUE
July
6
4:00 PM - 5:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

WED
July
7
9:00 AM - 11:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

WED
July
7
3:00 PM - 5:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
July
7
4:00 PM - 5:56 PM

Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...

THU
July
8
7:00 AM - 9:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

THU
July
8
8:00 AM - 9:39 AM

The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...

THU
July
8
10:00 AM - 11:46 AM

This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register

THU
July
8
12:00 PM - 2:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

THU
July
8
2:00 PM - 3:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
July
8
2:00 PM - 4:58 PM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

FRI
July
9
8:00 AM - 10:30 AM

This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...

FRI
July
9
9:00 AM - 11:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

FRI
July
9
10:00 AM - 11:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

FRI
July
9
10:00 AM - 12:56 PM

This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance.  Click here to register

FRI
July
9
12:00 PM - 1:00 PM

This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...

FRI
July
9
12:00 PM - 1:15 PM

This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...

FRI
July
9
1:00 PM - 2:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

FRI
July
9
2:00 PM - 4:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

FRI
July
9
2:00 PM - 3:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
July
9
4:00 PM - 7:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

FRI
July
9
4:00 PM - 4:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

MON
July
12
9:00 AM - 10:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
July
12
10:00 AM - 1:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

MON
July
12
1:00 PM - 3:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
July
12
2:00 PM - 2:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

TUE
July
13
7:00 AM - 7:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
July
13
7:00 AM - 9:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
July
13
11:00 AM - 12:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

TUE
July
13
11:00 AM - 11:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
July
13
1:00 PM - 2:59 PM

There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...

TUE
July
13
1:00 PM - 3:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
July
14
7:00 AM - 9:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
July
14
9:00 AM - 10:56 AM

This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage.  Click here to register

WED
July
14
9:00 AM - 11:56 AM

Every organization has a culture, whether you realize it or not.  The question then becomes, does your team recognize, understand, and support a developed culture.  We will discuss the approaches to ethical decision making and how agency culture ...

WED
July
14
11:00 AM - 12:57 PM

There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...

WED
July
14
1:00 PM - 2:00 PM

This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...

WED
July
14
1:00 PM - 2:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
July
14
3:00 PM - 5:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

THU
July
15
8:00 AM - 10:00 AM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

THU
July
15
8:00 AM - 8:58 AM

Master the essential skills to build a high-performing team with our online course on interviewing, onboarding, and training. This comprehensive program dives into proven best practices for identifying top talent, creating a seamless onboarding ...

THU
July
15
10:00 AM - 12:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

THU
July
15
12:00 PM - 1:00 PM

This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...

THU
July
15
12:00 PM - 12:56 PM

Learn to identify the key indicators of success—or potential challenges—when hiring customer service and sales professionals in this insightful course. Explore the red flags that may signal a poor fit and the green flags that highlight candidates with ...

THU
July
15
2:00 PM - 4:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

THU
July
15
2:00 PM - 4:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
July
16
8:00 AM - 10:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
July
16
8:00 AM - 8:56 AM

Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...

FRI
July
16
10:00 AM - 12:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
July
16
11:00 AM - 2:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

FRI
July
16
12:00 PM - 1:00 PM

This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...

FRI
July
16
12:00 PM - 1:00 PM

This course explores the best practices for hiring remotely while leveraging personality assessments to make more informed decisions. Learn how to effectively integrate personality testing into your recruitment process to identify candidates who are ...

FRI
July
16
2:00 PM - 5:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

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